Terms of Service

    Last updated: 2026-05-22

    These Terms of Service ("Terms") govern your use of this website (ccdilab.com and its subpages, the "Website"), which is operated by Consolacion Community Doctors, Inc. ("CCDI", "we", "us", "our").

    By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

    1. About this Website and CCDI

    CCDI is a diagnostic laboratory and medical clinic operating in Consolacion, Cebu, Philippines, continuously since 2003. We are duly registered and accredited under Philippine law.

    This Website is an informational and corporate-sales tool. It allows you to:

    • learn about our services for individual walk-in patients and for corporate clients;
    • find our clinic location, hours, and contact information;
    • book a 15-minute discovery call with our team to discuss corporate healthcare arrangements for your company.

    The Website is not a telemedicine platform. We do not offer medical consultations, diagnoses, prescriptions, or treatment through this Website.

    2. Eligibility

    You may use this Website if you are at least 18 years old and capable of entering into a binding agreement under Philippine law. If you are booking a corporate discovery call on behalf of a company, you confirm that you are authorized by that company to do so.

    3. Scope of the Corporate Discovery Call

    A "corporate discovery call" booked through this Website is a no-obligation conversation, normally 15 minutes, between you (or a representative of your company) and a member of our team. Its purpose is to:

    • understand your company's healthcare needs (e.g., pre-employment medicals, annual physicals, drug testing, laboratory services);
    • describe the relevant CCDI services and pricing tiers;
    • answer your questions about how an engagement would work.

    The corporate discovery call is:

    • not a medical consultation;
    • not an offer to provide medical advice, diagnosis, or treatment;
    • not a binding contract for services. Any actual engagement between CCDI and a company is documented in a separate written agreement that both parties sign.

    We may, at our discretion, decline to take a booking, reschedule, or end a call where the booking falls outside the intended audience (for example, a request for an individual medical consultation that would be better served at the clinic).

    4. Medical Disclaimer (IMPORTANT — please read)

    Nothing on this Website is medical advice. The content of this Website is for general information only.

    • Do not use this Website as a substitute for in-person consultation with a licensed physician.
    • Do not rely on any information on this Website to diagnose, treat, prevent, or cure any disease or health condition.
    • If you are experiencing a medical emergency, call your local emergency number or visit the nearest emergency department immediately. Do not use this Website.

    If you are a walk-in patient who needs a consultation, please visit the clinic at our address during open hours, or call us at the numbers listed on the Website.

    5. Information you provide

    When you book a discovery call, send us a message, or contact us by phone, Viber, or email, you provide us personal information. Our use of that information is governed by our Privacy Policy. By using the Website, you confirm that the information you provide is accurate, current, and complete.

    6. Your obligations when using the Website

    You agree that you will not:

    • use the Website in any way that violates Philippine law or the rights of any other person;
    • attempt to gain unauthorized access to any part of the Website, the booking system, or any related infrastructure;
    • introduce any virus, malware, or harmful code;
    • scrape, copy, or systematically extract content from the Website (other than ordinary browser caching);
    • impersonate another person or company when booking a discovery call;
    • use the Website to send unsolicited commercial messages to CCDI staff.

    We may suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms.

    7. Intellectual property

    All content on this Website — including the CCDI name and logo, page copy, layout, graphics, photographs, and design elements — is owned by CCDI or used with permission. You may view and share links to the Website for non-commercial, informational purposes. You may not copy, reproduce, distribute, or create derivative works from any part of the Website without our prior written permission.

    Third-party trademarks (for example, the logos of our corporate clients shown on the Website) are the property of their respective owners and are used only to identify our clients with their permission.

    8. Limitation of liability

    To the maximum extent permitted by Philippine law:

    • The Website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
    • CCDI does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
    • CCDI is not liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenue, data, or goodwill — arising out of or in connection with your use of (or inability to use) the Website, even if we have been advised of the possibility of such damages.
    • Where liability cannot be excluded under Philippine law, CCDI's total aggregate liability to you arising from your use of the Website is limited to the greater of (a) the amount you have paid CCDI in the 12 months preceding the event giving rise to the claim, or (b) PHP 5,000.

    Nothing in this Section limits liability that cannot be limited under Philippine law (for example, liability for fraud, willful misconduct, or personal injury caused by negligence).

    9. Third-party services and links

    The Website uses or links to a number of third-party services, including:

    • GoHighLevel (booking calendar — leadconnectorhq.com);
    • Google (analytics — google.com);
    • Meta / Facebook (ad measurement — facebook.com);
    • Google Maps (clinic location embed — google.com/maps).

    We are not responsible for the content, practices, or policies of these third-party services. Your use of any third-party service is governed by that service's own terms and privacy policy.

    10. Governing law and venue

    These Terms are governed by the laws of the Republic of the Philippines, without regard to its conflict-of-laws provisions. Any dispute arising out of or relating to these Terms or the Website that cannot be resolved through good-faith discussion shall be submitted to the exclusive jurisdiction of the courts of Cebu Province, Philippines.

    11. Changes to these Terms

    We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top. If the change is material, we will give a more prominent notice. Continued use of the Website after the change takes effect means you accept the updated Terms.

    12. Severability

    If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. The unenforceable provision will be replaced with an enforceable provision that comes closest to its original intent.

    13. How to reach us

    If you have a question about these Terms, please contact us:

    Consolacion Community Doctors, Inc.
    National Highway, Cansaga, Consolacion, Cebu 6001, Philippines
    Phone: (032) 422 0379
    Email: info@ccdilab.com

    For questions about how we handle your personal data, please contact our Data Protection Officer at the address in our Privacy Policy.

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